Frequently Asked Questions

How do I get a number?

Pick a service (WhatsApp, Instagram, Telegram, 1,000+ more), pick a country, choose a price tier, confirm — your number appears instantly with a live inbox.

How long do I keep the number?

Each activation lasts 20 minutes. The countdown is always visible, and the number is released automatically when it ends.

What is "Next SMS"?

While your number is active you can request up to 3 extra codes on the same number for the same service — no extra charge. Your remaining time keeps running; it does not reset.

Can I buy more than one number?

Yes — as many as you like, across services and countries. Each has its own 20-minute window.

What is Orbit?

Orbit is SMSora credit. 50 Orbit = $1.00 USD. Prices are shown in Orbit before you confirm anything.

Why do prices differ for the same service?

Each service has price tiers: Budget (cheapest, lower chance of receiving an OTP), Balanced (good middle ground) and Better coverage (highest chance). We tell you the trade-off honestly before you buy.

What is the minimum?

10 Orbit (~$0.20) for most services. WhatsApp costs at least 50 Orbit because of its higher failure and block risk on cheap routes.

How do I add credit?

Open your Wallet and tap Add Orbit on WhatsApp — your User ID is pre-filled automatically. After the admin confirms your payment, your balance is updated.

What if no OTP arrives?

Nothing to do — when the 20 minutes end, the held amount is refunded automatically in full.

Can I cancel a number?

Yes, after the first 3 minutes (the lock protects supplier costs and keeps prices low). Cancel before any SMS arrives and you get a full refund instantly.

I got the OTP but the code didn't work on the other app

The SMS was really delivered, so the charge stands. Try Next SMS for a fresh code, or let it expire. If a route keeps failing, message support.

Full details: Refund Policy.

Is there an Android app?

Yes — SMSora has an Android app with the same live inbox, wallet and referrals. Message support on WhatsApp to get the latest APK.

How does the referral program work?

Share your code from Settings. When a friend makes their first successful top-up, you earn 20% of it as Orbit on your wallet.

Is using virtual numbers legal?

Receiving SMS on a virtual number is legal for lawful personal verification. Using numbers for fraud, ban evasion or abuse is strictly forbidden — see our Terms.

Do you see my passwords or emails?

No. We only deliver the SMS codes that arrive on the number you rented. Read the Privacy Policy for exactly what is stored.